Privacy Policy

This policy explains what information Clarity Health collects, how we use it, and the choices you have.

Effective date: February 10, 2026

Last updated: February 10, 2026

What this policy covers

This Privacy Policy describes how Clarity Health collects, uses, stores, and shares information when you use our services.

Clarity Health is operated by QUASAR Nexus LLC ("we," "us," and "our").

It applies to information you provide directly, information generated while using the app, and information from services you choose to connect.

It does not apply to third-party websites or services that have their own privacy policies.

Information we collect

We collect information needed to provide and improve the service.

  • Account information, such as your email address and authentication details.
  • Health-related files and content you upload, such as PDFs, images, and notes.
  • Service usage information, such as feature interactions, device type, and basic diagnostic logs.
  • Messages you send to us when you request support.

How we use information

We use information to run the product and support your experience.

  • Provide core features, including document organization, timeline views, and conversational summaries.
  • Respond to support requests and account issues.
  • Monitor reliability, troubleshoot errors, and improve performance.
  • Protect the service, prevent misuse, and comply with legal obligations.

When information is shared

Clarity Health does not sell your personal information.

We share information only in limited situations needed to operate the service or comply with legal requirements.

  • With service providers that help us host, store, and secure the product.
  • With your direction or consent, such as when you choose to share information.
  • If required by law, regulation, legal process, or to protect rights and safety.
  • As part of a business transaction, such as a merger or acquisition, where permitted by law.

Data retention

We retain information for as long as needed to provide the service and fulfill legal, operational, and security obligations.

If you request account deletion, we will process your request and remove or de-identify data where required and feasible, subject to legal retention requirements.

Security practices

We use administrative, technical, and operational safeguards designed to protect information.

No system is completely secure, and we cannot guarantee absolute security.

You can help protect your account by using a strong password and keeping login credentials private.

Your choices and rights

You can access and update certain account details in the app.

Depending on where you live in the United States, you may have additional privacy rights under state law.

  • Request access to or correction of certain personal information.
  • Request deletion of your account and associated data, subject to legal exceptions.
  • Contact us with privacy questions or rights requests at privacy@quasar.nexus.

Children's privacy

Clarity Health is not directed to children under 13.

If we learn that personal information was provided by a child under 13 without appropriate consent, we will take steps to remove that information.

Policy changes

We may update this Privacy Policy from time to time.

When we make updates, we will revise the Last Updated date on this page.

Contact

For privacy questions, legal inquiries, or data-rights requests, contact privacy@quasar.nexus.